Terms:

The following terms and conditions are drafted below for your information and acceptance. Please read these terms if you have any questions regarding them then please do not hesistate to contact us and we will clarify them. 
 

General Terms

It is a condition of your access and use of this web site that you agree and comply with in full the following terms and conditions of use.

Please be aware that this website 'climbing frames' is owned by 'Rainbow Play Systems Ltd' and may, from time to time, alter the information on this web site including these terms and conditions.
 

This web site is operated by and on behalf of 'Rainbow Play Systems Ltd', a company incorporated in England under the registered number 316976 and whose registered office address is:

Rainbow Play Systems Ltd,
Three Oaks,
50 Hillcrest Rd,
Camberley,
Surrey,
GU15 1LG.

All references to "we", "our" and "us" are references to 'Rainbow Play Systems Ltd' which is also refered to as  Climbing Frames throughout this website.

The information and services on our web site are directed solely at those persons who access this site from the United Kingdom mainland. Our business and the services we offer are governed by the applicable laws of England and Wales. No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this web site, the services offered by or on behalf of us, any information relating to such services and our business in any respect with any laws of any other country which do not, in any event, affect or apply to the same.

Although we endeavour to ensure the technical and factual accuracy including pricing of products and content of the web site, this cannot be guaranteed and some errors may occur. Website pricing is usually accurate and is for guidance only.  We shall always have the right to correct or amend pricing where necessary and to contact a customer offering to refund or ask for an additional charge if any products have been listed at an incorrect price. Our liabilities are excluded and/or limited as set out below.

Copyright, trademarks, database rights and other intellectual property in the content of this web site are the property of 'Rainbow Play Systems Ltd' or our licensors. You may not reproduce any content of this web site or content without written permission of Rainbow Play Systems Ltd. 

Except as set out above, you may not modify, licence, create derivative works from or transfer, rent, lease or sell any content, software or information obtained from this web site.

The Materials, Design Content and Software on this web site is protected by copyright and is made available strictly on the terms of licence of such software and may not be used for any purpose other than the proper use of this web site in accordance with these terms and conditions.

Use of this web site is governed by and construed in accordance with English law and, by your use of our website; you agree that any dispute or matter which arises between you and us will be dealt with exclusively by the Courts of England and Wales. If any part of these terms and conditions are found to be unenforceable, void, illegal or invalid, all the other provisions shall remain in force in full both as to force and effect.
 

If you have any queries in relation to this web site or the products and/or services we offer, please contact us by using the contact form from the main menu options.


9. Returns Policy - General

In compliance with the Consumer Protection (distance selling) Regulations 2000, goods can be returned within 7 days for a full refund. It is the responsibilty (including the cost) of the consumer to return the unused goods in their original packaging using a safe and secure method to return the goods. Proof of dispatch may be required. Once the goods have been received we will refund the consumer using the original payment method.

With regards to returning a climbing frame you can call us for a quote for the returns costs and we will arrange to have the climbing frame collected from you.

In the case of a faulty part, we will offer a repair / replacement part in compliance with the Sale of Goods Act 1979 and the Sale and Supply of Goods to Consumers Regulation 2002. We will request proof / images of the damaged / faulty parts.